Privacy policy

This policy explains how CLEARBROOK 84 GLOBAL TRADE LLC collects, uses, discloses, retains, and protects personal information through Clearbrook Nest.

Last updated: November 11, 2026

Who Controls Your Information

CLEARBROOK 84 GLOBAL TRADE LLC, operating the Clearbrook Nest storefront at clearbrooknest.com, is responsible for the privacy practices described in this policy. Shopify and other service providers may separately process information under their own terms and privacy notices.

Information We Collect

Depending on how you interact with the store, we may collect:

Identifiers and contact information, such as your name, billing address, delivery address, email address, telephone number, and account details.
Order and commercial information, such as products viewed or purchased, transaction history, returns, refunds, and customer-service communications.
Payment-related information. Payment providers process card and payment credentials; we generally receive transaction status and limited payment details rather than the full card number.
Device and network information, such as IP address, browser type, device type, operating system, cookie identifiers, and approximate location derived from IP address.
Website activity, such as pages viewed, searches, referring pages, interactions, cart activity, and checkout events.
Communications and content you provide, including questions, reviews, photographs, return information, and survey responses.
Fraud-prevention and security information needed to protect transactions, customers, and the store.

How We Collect Information

We collect information:

Directly from you when you browse, create an account, place an order, request support, submit a return, or communicate with us.
Automatically through cookies, pixels, logs, and similar technologies when you use the website.
From service providers, such as Shopify, payment processors, fraud-prevention providers, analytics providers, and carriers.
From advertising or referral partners when permitted by law and consistent with your choices.

Why We Use Information

To provide the website, maintain carts and accounts, process payments, fulfill orders, and deliver products.
To send confirmations, tracking information, service notices, and responses to customer requests.
To administer returns, exchanges, refunds, disputes, and product support.
To detect fraud, protect accounts, secure the website, enforce terms, and comply with legal obligations.
To understand website performance, improve products and services, and measure customer experience.
To send marketing messages where permitted and to honor unsubscribe, cookie, and opt-out choices.
To establish, exercise, or defend legal claims and maintain required business records.

How We Disclose Information

We may disclose personal information to:

Shopify and related commerce infrastructure providers that host and operate store functionality.
Payment processors, banks, and fraud-prevention providers involved in authorizing and securing transactions.
Carriers, fulfillment providers, and return-service providers needed to deliver and receive merchandise.
Customer support, communications, analytics, information technology, security, and professional service providers.
Advertising partners where permitted, subject to applicable consent and opt-out rights.
Government authorities, courts, regulators, or other parties when disclosure is required or permitted by law.
A successor or transaction participant in a merger, financing, reorganization, sale, or transfer of all or part of the business, subject to appropriate safeguards.

Sale Sharing and Targeted Advertising

We do not sell personal information for money. Some disclosures involving advertising cookies or partners may be treated as a “sale,” “sharing,” or targeted advertising under certain state privacy laws even when no money is exchanged. Where applicable, you may opt out through the store's cookie preferences, a recognized browser-based opt-out signal such as Global Privacy Control, or by contacting us.

Cookies and Similar Technologies

We use cookies and similar technologies for essential store functions, preferences, performance measurement, analytics, fraud prevention, and advertising where permitted. More information appears in our Cookie Policy. Disabling essential cookies may prevent the cart, checkout, login, security, or payment features from working correctly.

Marketing Communications

You may unsubscribe from promotional email by using the unsubscribe link in the message or contacting us. Transactional messages about an order, return, security issue, or policy notice may still be sent when necessary.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, tax and accounting records, fraud prevention, dispute resolution, legal compliance, and enforcement of agreements. Retention periods vary by record type and legal requirement.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system is completely secure, so absolute security cannot be guaranteed. Payment information is processed through secure payment providers and encrypted checkout connections.

Your Privacy Choices

Depending on your state and applicable law, you may have rights to:

Request access to or confirmation of personal information we process about you.
Request correction of inaccurate personal information.
Request deletion of personal information, subject to legal exceptions.
Obtain a portable copy of certain information.
Opt out of certain sales, sharing, targeted advertising, or profiling where applicable.
Limit certain uses of sensitive personal information where applicable.
Appeal a decision on a privacy request where state law provides that right.
Exercise privacy rights without unlawful discrimination.

To submit a privacy request, email us and use the subject line “Privacy Request.” Describe the request and provide enough information for us to identify the relevant account or transaction. We may verify identity before completing a request. An authorized agent may submit a request where permitted, subject to verification of authority.

Children

The store is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. A parent or guardian who believes a child provided personal information may contact us to request review and deletion.

External Links

The website may contain links to third-party websites or services. Their privacy practices are controlled by their own notices, not this policy. Review those notices before providing personal information.

Changes to This Policy

We may update this policy to reflect changes in technology, store practices, or legal requirements. The latest version will be posted on this page with an updated date. Material changes will be communicated when required by law.

Privacy Contact

Legal operator: CLEARBROOK 84 GLOBAL TRADE LLC

Address: 119 Frankie Drive, Richmond, KY 40475, United States

Email: support@clearbrooknest.com

Telephone: +1 208 255 9359